Important Documents

Important Documents

Key Platform Partners documents, available to view or download.

  • Terms and Conditions of Business

    The terms on which Platform Partners transacts business with brokers and clients.

    PDF · 151 KB

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  • Terms of Use

    The terms governing use of this website and its content.

    PDF · 187 KB

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  • Privacy Policy

    How personal information is collected, used, disclosed and protected.

    PDF · 106 KB

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  • Complaints

    Our complaints and dispute resolution process, including external options.

    PDF · 90 KB

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  • Financial Hardship

    Support available to customers experiencing financial hardship.

    PDF · 87 KB

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  • Family Violence

    Our policy for supporting customers affected by family violence.

    PDF · 97 KB

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